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Frequently Asked Questions
Find answers to common questions about our products, shipping, and policies.
What type of products do you offer?
Where can I buy Trendi+ products?
What are my payment options?
Do you ship worldwide?
Can I order by phone?
How do I track my order?
How do I start a subscription?
How do I manage my subscription?
Do you offer free shipping?
What shipping carriers do you use?
Do you offer expedited shipping options?
What should I do if my order hasn't arrived within the estimated delivery window?
Can I change my address after my order has been shipped?
Do you ship to PO Boxes?
Can I order Trendi+ products outside of the U.S.?
My tracking information says my package was delivered, but I haven't received it.
What's the shipping process?
How long does it take to receive my order?
Can I exchange my order?
Do you provide return shipping labels, or is return shipping at my own expense?
How do I return an item for a refund?
How can I contact customer support?
What if I have other questions?
